Careers at CHPA
Senior Manager, Education
Date: January 13, 2021
Department: Business Development & Industry Relations
Location: Washington, DC
Employment Terms: At Will
Reports to: Director, Meetings & Education
Consumer Healthcare Products Association (CHPA) is the 139-year-old national trade association representing the leading manufacturers and marketers of over-the-counter (OTC) medicines, dietary supplements, and consumer medical devices. CHPA is committed to empowering consumer self-care by preserving and expanding choice and availability of consumer healthcare products. We foster employee engagement and reward staff through challenging work, competitive compensation and benefits, flexible scheduling and time-off options, and opportunities to grow and develop professionally.
In 2020, CHPA launched its dietary supplements strategy; flexing its well-established and comprehensive services in the consumer healthcare industry, including scientific affairs, government affairs, and communications.
Reporting to the Director, Education & Meetings, the Senior Manager is responsible for CHPA’s educational program content for all immersions, ad hoc seminars, and webinars and assists the Director, Meetings & Education with all other CHPA conferences. The Senior Manager develops, curates and executes educational program content by coordinating with staff, industry thought leaders, and member committees; expanding relationships with other associations; and understanding relevant consumer healthcare industry issues. The incumbent contacts and arranges for services of speakers from government, industry and other establishments; researches and develops new educational program ideas; analyzes the competitive landscape; and conducts evaluations of all education programs for program impact and relevance, best practices and effective marketing strategies.
- In conjunction with CHPA senior staff and designated committees, the incumbent plans, develops, and executes education programming, CHPA Academy and webinars.
- Manages event program committees.
- Serve as primary liaison to the RSQ and Marketing Conference committees.
- Works with SVP, Business Development & Industry Relations to manage Retail Liaison Committee and programming for immersions, as well as President’s Forum and programming for President’s Forum events.
- Carries out a variety of duties for assigned educational programs, including:
- Plans, develops, and executes educational content.
- Confers with CHPA senior staff and committees to determine scope of programs and speakers.
- Contacts and arranges for services of speakers and lecturers from government, industry, and other organizations.
- Develops program objectives and writes session descriptions while conferring with staff leads, committee members, and speakers.
- Manages production of conference, immersion, and webinar materials.
- Oversees speaker logistics including speaker agreements, bio and headshot requests, registration, housing, and waiver and release for presentations.
- Contacts and arranges for services of speakers from speaker bureaus.
- Evaluates education program effectiveness to identify possible revenue enhancements and/or cost savings.
- Provides staff moderator scripts (when needed).
- Collaborates with Senior Manager, Meetings and Director, Marketing and Communications on production schedules and marketing strategy related to conferences, immersions, and webinars, including the development and maintenance of critical path for all events within scope of responsibility.
- Reviews marketing copy to ensure it is consistent with the program objectives.
- Responsible for speaker presentations being posted to the CHPA website in conjunction with Director, Marketing and Communications.
- Prepares and manages budgets for CHPA Academy and webinars, with support from Director, Education & Meetings and SVP, Business Development & Industry Relations. Manages speaker budgets for RSQ, immersions and other educational offerings.
- Aids Director, Education & Meetings on all other educational programming for CHPA meetings as needed, including the Annual Executive, and other meetings on online engagement as needed.
- Other projects and responsibilities may be added at the Association's discretion.
Required Education/Work Experience
- Bachelor’s degree or equivalent experience required.
- At least seven (7) years of experience in education or programming and meetings, preferably with a trade association.
- Excellent project management, time management, and organizational skills with the ability to prioritize and manage multiple concurrent projects with various goals and deadlines.
- Strong verbal and written communication skills and ability to interact with all levels of professionals, including senior level corporate executives, and ability to provide constructive feedback to speakers and groups to enhance educational programming.
- Ability to work collaboratively with others, demonstrate flexibility, and contribute to supportive a respectful working environment.
- Strong commitment to customer service.
- Ability to operate effectively in an environment of limited direction.
- Knowledge of Microsoft Office and association management software.
Estimated Travel/Hours of Work
Moderate travel for committee meetings and conferences is required (approx. 10-12 times per year, usually for a maximum of 2-3 nights). Most travel occurs on weekdays. This is a full-time position. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 10:00 a.m. to 3:00 p.m. and must work at least 37.5 hours each week to maintain full-time status.
The Manager does not have direct reports.
How to Apply
Please enter Senior Manager, Education in the subject line of your message and email the following items to email@example.com.
Letter of interest
Resume or CV
Consumer Healthcare Products Association is committed to equal employment opportunity and makes all employment-related decisions without regard to race, religion, color, national origin or ancestry, age, sex, disability, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, genetic information, marital status, family responsibilities, personal appearance, political affiliation, matriculation, veteran or military status, union affiliation or any other categories protected by federal, state, or local law (the “Protected Categories”).